We are updating our phone systems. Please be patient with us during this time. If you are experiencing issues, please hang up and try again later or utilize the chat option to talk with a representative.

Nondiscrimination

NOTICE OF NON-DISCRIMINATION

Home Medical Products, Inc. & its Affiliates (the “Company”) comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, ethnicity, gender/gender identity, sexual orientation or sex. The Company does not exclude people or treat them differently because of race, color, national origin, age, disability, ethnicity, gender, gender identity, or sexual orientation.

 

Services offered:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Compliance Officer identified below.

 

If you believe that the Company has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, ethnicity, gender, gender identity, or sexual orientation, you can file a grievance with:

 

Michael Hanna, Compliance Officer

232 State Street, Jackson, TN 38301

877-660-0084 | mhanna@hmpinc.net

 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Compliance Officer is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue, SW Room 509F, HHH Building, Washington, D.C. 20201

800-368-1019 | 800-537-7697 (TDD)

 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.